Privacy Policy
We respect your privacy. This notice explains what we collect, why, and your rights under UK GDPR.
Who We Are
Farm Companion helps people find farm shops across the UK. For this site, we act as the data controller. Contact: hello@farmcompanion.co.uk
What We Collect
We do not intentionally collect sensitive categories of personal data.
How We Use Your Data
Operate, secure, and improve the site including debugging, uptime monitoring, and fraud prevention.
Measure basic usage through analytics if you consent.
Publish and moderate shop listings you submit.
Respond to enquiries and provide support.
Comply with legal obligations.
Lawful Bases (UK GDPR)
International Transfers
Where data is transferred outside the UK or EEA, we rely on appropriate safeguards such as UK Addendum or EU Standard Contractual Clauses, or an adequacy decision, as applicable.
Security
We apply reasonable technical and organisational measures including access controls, least-privilege principles, encryption in transit, and monitoring. No internet service can be 100% secure.
Data Retention
We keep data only as long as necessary for the purposes described above.
Up to 30 to 90 days rolling, unless required for security investigations
For as long as the listing is live; archived for moderation and audit as needed
Up to 24 months
As required to demonstrate compliance
Your Rights
Under UK GDPR you can request access, correction, deletion, restriction, portability, and object to certain processing. Where we rely on consent, you can withdraw it at any time, though this will not affect prior processing.
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk
Contact
To exercise your rights or ask questions, email hello@farmcompanion.co.uk